About Xcojo
Our commitments
How we build products that people can trust — and what we promise in return.
Privacy & security
- We don’t sell your personal information. Ever.
- Ads are contextual: they use the page you’re on and your city-level location, never your browsing, messages, searches or purchase history.
- Passkeys, two-step verification and sign-in alerts are free for everyone, and risky actions (large payments, connecting trading keys, changing security settings) ask you to confirm with your passkey.
- You can see, download and delete your data from your Xcojo Account at any time.
- Identity documents (for optional Dedun verification and ECO drivers) are stored separately, seen only by trained staff, and deleted after review periods.
Responsible AI
- Helpful: JoinCTT and our AI features exist to save you time and expand what you can do.
- Honest: AI-generated images, video, music and answers are labelled, and JoinCTT says when it isn’t sure.
- Safe: models refuse harmful requests, AI moderation is backed by human review, and people make final decisions on accounts, money and safety.
- Private: your chats are yours. You can turn off history, delete it, and use Ghost chat.
- Fair: we test for bias across languages and countries and fix what we find.
Families & young people
- Parents can create and supervise children’s accounts with Xcojo Family: content filters, screen-time and spending limits, contact approval.
- No advertising is shown to supervised accounts.
- We design for age-appropriate experiences by default and never knowingly collect more data from children than a service needs.
- Child-safety reports go straight to a specialist team, and we work with authorities as the law requires.
Safety
- Every post, listing, message and upload is checked by AI for scams, abuse and illegal content, with people reviewing borderline cases.
- Block, mute and report are available everywhere, and every report gets a reference you can follow.
- ECO trips include trip sharing and SOS; Beher holds payments until delivery; Dedun confirms large transfers with your passkey.
- The Safety Center and Help Assistant are open 24/7.
Access for everyone
- Xcojo works in dozens of languages and picks yours automatically, with AI translation filling the gaps.
- Pages are light enough for low-cost phones and slow networks, and our design system meets accessibility guidelines (contrast, screen readers, reduced motion, keyboard use).
- Core services are free. Paid plans add more, and local partners accept local payment methods.
Local economies
- Xcojo Partners — and their sub-partners, branches and agents — run Xcojo services in their own countries and keep a share of the value they create.
- Sellers, drivers, creators and developers earn on Xcojo, with transparent fees.
- We publish country statistics to partners so local decisions are made with local data.