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About Xcojo

Our commitments

How we build products that people can trust — and what we promise in return.

Privacy & security

  • We don’t sell your personal information. Ever.
  • Ads are contextual: they use the page you’re on and your city-level location, never your browsing, messages, searches or purchase history.
  • Passkeys, two-step verification and sign-in alerts are free for everyone, and risky actions (large payments, connecting trading keys, changing security settings) ask you to confirm with your passkey.
  • You can see, download and delete your data from your Xcojo Account at any time.
  • Identity documents (for optional Dedun verification and ECO drivers) are stored separately, seen only by trained staff, and deleted after review periods.
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Responsible AI

  • Helpful: JoinCTT and our AI features exist to save you time and expand what you can do.
  • Honest: AI-generated images, video, music and answers are labelled, and JoinCTT says when it isn’t sure.
  • Safe: models refuse harmful requests, AI moderation is backed by human review, and people make final decisions on accounts, money and safety.
  • Private: your chats are yours. You can turn off history, delete it, and use Ghost chat.
  • Fair: we test for bias across languages and countries and fix what we find.
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Families & young people

  • Parents can create and supervise children’s accounts with Xcojo Family: content filters, screen-time and spending limits, contact approval.
  • No advertising is shown to supervised accounts.
  • We design for age-appropriate experiences by default and never knowingly collect more data from children than a service needs.
  • Child-safety reports go straight to a specialist team, and we work with authorities as the law requires.
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Safety

  • Every post, listing, message and upload is checked by AI for scams, abuse and illegal content, with people reviewing borderline cases.
  • Block, mute and report are available everywhere, and every report gets a reference you can follow.
  • ECO trips include trip sharing and SOS; Beher holds payments until delivery; Dedun confirms large transfers with your passkey.
  • The Safety Center and Help Assistant are open 24/7.
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Access for everyone

  • Xcojo works in dozens of languages and picks yours automatically, with AI translation filling the gaps.
  • Pages are light enough for low-cost phones and slow networks, and our design system meets accessibility guidelines (contrast, screen readers, reduced motion, keyboard use).
  • Core services are free. Paid plans add more, and local partners accept local payment methods.
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Local economies

  • Xcojo Partners — and their sub-partners, branches and agents — run Xcojo services in their own countries and keep a share of the value they create.
  • Sellers, drivers, creators and developers earn on Xcojo, with transparent fees.
  • We publish country statistics to partners so local decisions are made with local data.
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